Reference

Your Data Choices On betflix

Our Privacy Policy explains how we handle your account details, wallet records, device signals and support chats when you explore Live Casino, Aviator or sportsbook pages.

Account data explainedDANA OVO GoPay QRIS contextCookie choicesSupport contact paths
betflix Your Data Choices On betflix
PRIVACY HELP

Contact Paths For Privacy Requests

Fast privacy support starts with the right channel, so we keep account and data questions separate from lobby help.

Live chat window Use the Help button inside your account between 09:00 and 23:00 WIB.
Registered email Email privacy questions from the address on your profile so we can match your…
Account profile path Open Account, choose Profile, then check your phone, email and display name before sending…
DATA CONTROLS

How We Keep Privacy Actions Clear

Useful privacy control should be practical, not hidden in legal wording. We explain what we collect, why we need it, how long we keep it and how you can ask us to…

Account data we collect

When you open an account, we record profile details, login time, device type and wallet references. These records let us confirm access, show your balance history and respond when you ask for a data copy or correction.

Payment privacy handling

For DANA, OVO, GoPay and QRIS, we keep transaction status, amount, time and reference code used by the wallet screen. We do not ask for your app password, PIN or one-time code.

Cookie and device choices

Cookies help remember your session, language setting and fraud checks across mobile browser and desktop. You can clear cookies in Chrome or Safari settings, but you may need to sign in again after doing so.

Security log retention

Login alerts, IP region, failed access attempts and support verification steps may be retained longer than preference data because they protect your account. If you ask about removal, we explain which records must stay for security checks.

Correction requests

If your phone number, email or name is wrong, contact us from the registered email or logged-in chat. We may ask for matching account details before changing fields that affect wallet access or withdrawals.

Marketing preference control

You can ask us to stop promotional messages tied to your account email or phone. Service messages about password resets, wallet status or policy updates may still be sent because they relate to account access.

Questions You May Ask Before Joining

Before you open an account, you should know how your data is used and how to reach us if something looks wrong. These answers focus on account privacy, payment records, cookies and access requests. They do not replace the full policy wording, but they show how our team handles common privacy cases in daily account operation.

We collect the details needed to create and protect your account, such as name, phone, email, login time and device type. Wallet records may show DANA, OVO, GoPay or QRIS reference data tied to transactions.

Yes, the policy explains how we handle payment references connected to your wallet history. We keep transaction status, time, amount and reference codes, but we do not need your wallet app password, PIN or OTP.

You can contact support from your registered email or logged-in chat and ask for a data copy. We will verify that the request matches your account before sharing records that relate to profile, wallet and access history.

Cookies remember session status, language preference and security checks when you move between phone and desktop. You can clear them in your browser settings, but clearing cookies may sign you out and reset some account preferences.

Open Account, go to Profile, and check the field that needs a change. If you cannot edit it directly, contact support from your registered channel so we can verify ownership before updating sensitive account details.

Send the request through logged-in chat or the registered email on your profile. We review what can be removed and what must remain for security, transaction records or legal reasons that apply where local law permits.

We share only what is needed to run account access, payment processing, fraud checks or support handling. For example, a QRIS status check may need a reference code, not your unrelated wallet app activity.